Where do Rajni Jewels ship from?
Rajni Jewels malas and other products are exclusively handmade in Detroit, Michigan.
How fast will you ship my order?
All in-stock products will be shipped within 2 business days. During holiday seasons we do our best to keep up with this schedule. However, as all our products are handmade, in some cases it may take us up to 3-5 business days to ship your order during busy times of the year ( such as Christmas or St. Valentine’s Day). Please place your order in advance if you buy Rajni Jewels as a gift for a special occasion. If you place a back-order, we will inform you via email when your items are ready to be shipped. Contact us via email if you have questions or concerns regarding your order, and we will get back to you as soon as possible.
What is your shipping method and shipping fee?
Within USA, we ship via USPS Priority mail. At this time we offer FREE Priority shipping on all US orders and FREE Standard shipping on all orders from Canada. We offer $15 flat-rate shipping for all international buyers. We will ship international orders via USPS Standard mail. international buyers are responsible for any local custom fees or taxes. Contact us via email firstname.lastname@example.org if you prefer a different shipping method, and we will assist you with your order.
When will I receive my order?
Priority mail within the continental US is usually delivered within 2-3 business days. For international orders, please allow 2-3 weeks to have your package delivered (this time may vary and largely depends on your local custom and post-office). Please also consider order processing time mentioned above (refer to ‘How fast will you ship my order?’)
How is my order packed?
All our malas come in our signature red box with foil-stamped Rajni Jewels logo. All our boxes are made of 100% recycled materials here in the USA and they all can be recycled. We use USPS shipping boxes and soft envelopes to ship both domestic and international orders. If you choose a different shipping method (such as FedEx, UPS, DHL, etc), your order may be packed differently. To protect your package, we eliminate words like ‘jewels’, ‘jewelry’, etc., from all packaging materials. For international orders, we mark your item as ‘accessory’ for custom declaration.
How can I pay?
We accept all major credit cards through Rajni Jewels website, as well as PayPal. All prices are listed in the US dollars. We have to charge additional 6% sales tax for orders shipped to the state of Michigan.
Thank you for choosing Rajni Jewels!